Which is why everything we do tells you, in writing, exactly who came and what they did.
The same named people every week, and you are told before anyone changes, not after.
You never have to wonder whether anyone came. The monthly report is built from these, not asserted.
Not a credit you have to chase, and not a conversation.
We price by walking your building and counting the hours it actually takes. Not by square footage, which tells you nothing: a ten thousand foot office and a ten thousand foot gym are not the same job.
Request a walkthroughHalf an hour. You tell us what the last company got wrong.
Including what is not included. Our chemicals and equipment in. Your paper and soap stay yours.
By name, in your building, with their name on their shirt.
Same route. This is where problems get said out loud instead of becoming a switch.
Floor refinishing and carpet extraction are done by a specialist partner we book and stand behind, rather than by someone learning on your floor.
Patrick spent about six years as a janitorial supervisor and then as a training, quality and contract-compliance manager for a single large site. He has written scopes, run crews, and been the person answerable when an inspection failed.
He is also the person who will walk your building and price it, which is why the number will be based on hours rather than a guess.
Canton, Stoughton, Sharon, Norwood, Randolph, Dedham, Milton, Needham, Quincy, Braintree, Weymouth and the towns around them. Nights and weekends.
The same named people every week, introduced to you before they start, with their name on their shirt. If that ever has to change you hear it from us in advance, not by finding a stranger in reception.
By walking the building and counting the hours the work honestly takes, then pricing the labour. Not by square footage. A price built from a formula will be wrong in one direction or the other.
No one sets foot in your building until you are holding a certificate of general liability insurance naming your company as additional insured. That is a precondition of the first visit, not a form you chase afterwards. Ask at the walkthrough and we will show you exactly where you will be named.
Yes, before anyone is issued a key. Keys are signed out against a tag number rather than a building name, so a lost key is not a map to your door, and the log says who holds what and since when. We will show you the policy.
That week comes off your next invoice automatically. You should not have to notice, ask, or argue, and in most cases we will have told you before you walked in.
A twelve month agreement with a genuine thirty day get-out, either way, at any time. No penalty and no auto-renewal. The term is there so you can defend the decision internally; the thirty days is there so we still have to earn every month.
We will call you back to arrange half an hour. There is no charge and no obligation, and we will not put you on a mailing list.
If you already have a cleaning company, when does that contract end? It costs you nothing to say, and it is the difference between us calling you at a useful moment and a useless one.
