Everything important happens below three feet.
The dirtiest surfaces are the ones an adult never touches. Table undersides, chair backs, cubbies. It is also the building where a parent most wants to know who holds the key.
- Child-height surfaces are the scope, not an extra. Table tops and undersides, chair backs, cubbies, low door frames and light switches.
- Background check before a key is issued. Not after the first shift, and not on trust.
- Restrooms and nappy areas cleaned and disinfected, with the fixtures at child height done properly rather than reached over.
- Floors done last, every night, because that is the surface children actually live on.
- You are told before anyone changes, so a parent asking who cleans the building gets a real answer.
Rooms reset, surfaces disinfected, floors done last.
We start after the last child leaves. Rooms are dry and ready before drop-off.
- Tables and chairs wiped and disinfected, tops and undersides
- Cubbies, low shelving and door frames at child height
- Restrooms and changing areas cleaned and disinfected, your paper and soap restocked
- Hard floors vacuumed and damp mopped
- Carpet and mat areas vacuumed
- Kitchen or prep area surfaces, sink and appliance fronts
- Waste out, liners replaced
- Lights out, doors checked, alarm set
Some of this is a licensing question, not a cleaning one.
Toys, nappies, outbreak response, and daytime cover stay with you.
- We do not sanitise toys. Toy sanitising is usually written into your own licensing procedure and staff routine, and it should stay there rather than move to a contractor.
- We do not handle nappies or bodily-fluid clean-up during the day. That is a staff task with its own protocol.
- We are not a licensed disinfection contractor for an outbreak response. If you need that standard, you need a specialist and we will say so.
- No daytime cover. We work nights and weekends.
Do the people cleaning our centre get background-checked?
Yes, before a key is issued. We will show you the policy. Massachusetts law bars asking about criminal history on an application, so the CORI check happens later on the official state form with separate written consent.
Are you insured, and will you name our centre?
We carry $1,000,000 per occurrence and $2,000,000 aggregate general liability through National Specialty Insurance Company. No one sets foot in the building until you hold a certificate naming your centre as additional insured.
What time do you come?
After the last child has gone. Tell us when the building is genuinely empty and we build the route around it, so rooms are dry and ready before drop-off.
What happens if a night gets missed?
That week comes off your next invoice automatically, and since every invoice reports the month just finished, it is never more than one invoice away. You should not have to notice, ask, or argue.